Refund policy

At Bagh Honey, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

Eligibility for Returns

We accept returns only under the following conditions:

• The item received is damaged, defective, or incorrect.

To be eligible for a return:

• The return request is made within 7 days of delivery. 
• The product must include all accompanying materials (e.g., labels, accessories).

Non-Returnable Items

• The product must include all accompanying materials (e.g., labels, accessories).

Return Process

To initiate a return:

• Contact Us: Email us at baghhoneyemail@gmail.com or WhatsApp us at 03411588719 within 7 days of delivery.
• Provide Details: Share your order number and photo of the product (if damaged or defective)
• Approval: Once your return request is approved, we will guide you on the next steps. 

Refund Policy

We offer refunds under the following conditions:

• A refund will be issued once the returned item is received and inspected.
• Refunds are processed through the original payment method or as store credit, depending on your preference.

Refund Processing Time

• Cash on Delivery (COD): Refunds for COD orders will be issued as store credit or via bank transfer within 7-10 business days after the return is approved.
• Online Payments: Refunds will be processed back to the original payment method within 5-7 business days.

Contact Us

If you have any questions or need further assistance, please contact us:

• Email: baghhoneyemail@gmail.com
• Phone/WhatsApp: 03411588719