Shipping policy
Shipping Policy for Bagh Honey
At Bagh Honey, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Below are the details of our shipping policy for customers within Pakistan.
Delivery Areas
We offer shipping to all major cities and towns across Pakistan, including rural areas. However, delivery times may vary depending on your location.
Delivery Time
- Standard Delivery: 3-7 business days.
- Remote Areas: Delivery may take an additional 2-3 days
We aim to process and ship your order within 1-2 business days after confirmation. Delays may occur during public holidays, seasonal peaks, or unforeseen circumstances.
Shipping Partners
We utilize trusted courier services, such as Leopards Courier and Trax, to ensure your parcels are delivered securely and on time. You will receive a tracking number to monitor your shipment.
Order Confirmation
Once your order is placed:
- You will receive a confirmation email, call, or SMS with your order details.
- After dispatch, you will be provided with a tracking number and courier details.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a payment option for your convenience. Please ensure you have the exact amount ready at the time of delivery.
Failed Deliveries
If delivery is unsuccessful due to incorrect address details or the recipient being unavailable, the courier will attempt re-delivery. If the parcel is returned to us, we may contact you to confirm the address and re-dispatch the order. Additional charges may apply.
Damaged or Missing Items
In the rare case that your order arrives damaged or items are missing:
- Please contact us within 24 hours of receiving the parcel.
- Share pictures of the damaged package and products for verification.
- We will arrange a replacement or refund as per our Return Policy.
Contact Us
If you have any questions or need assistance with your shipment, please contact us:
- Email: baghhoneyemail@gmail.com
- Phone/WhatsApp: 03411588719
Thank you for shopping with Bagh Honey. We value your trust and strive to provide a seamless delivery experience.